Welcome to IPC Health
IPC Health has received a referral for you
You may receive a message from IPC Health because:
- We have received a referral from a healthcare professional
- We have received a referral from My Aged Care
- You have asked to receive a service from us
If you do not require this referral, or have a question about it, please call us on 1300 472 432.
What happens next?
- An intake worker will be contact you within the next 1-2 weeks to discuss your health needs.
- We will contact you with a phone call from a private number or an SMS message from IPC Health.
- If we cannot contact you by phone twice, we will send a letter to your registered address.
- Some of our services do have waiting lists. If we are unable to offer you an appointment within the next 4-6 weeks, we will add you to the waitlist for the next available appointment.
- Please let us know if you begin care with another service so we can remove you from the waitlist.
What we can help with
IPC Health provides integrated, holistic care to help people stay healthy and well in their body, mind, and everyday life.
Our teams include:
- Doctors and nurses
- Counsellors
- Physiotherapists
- Occupational therapists
- Dietitians
- Speech pathologists
- Podiatrist
- Psychologists and mental health clinicians
- Women's health nurses
- Social workers
- Exercise physiologists
- Audiologists
- Sexual and reproductive health nurses
- Dentists and oral health therapists
- and other professionals.
We work together with you to understand your needs and give you the right care and support. We also focus on the things that affect your health, like housing, work, education, and access to services. We also help people learn about health and how to manage their own care better.
Please let us know when we call if there are any other services you need.
What to expect
Who can use our services?
IPC Health helps people in Melbourne's west who may have challenges in life or specific health needs. We make it easier to get health care, especially for people with less money or support. We can help you stay healthy or recover if you are sick or injured.
Our team will work with you to prevent health problems and provide support early for you and your family. If you contact us, we can connect you to many different health and support services.
Who can help you while you wait
Urgent care is available
Medicare Urgent Care Clinics
You can walk into any Medicare Urgent Care Clinic in Australia for bulk billed urgent care.
Victorian Virtual Emergency Department
Victorian Virtual Emergency Department (VVED), an online public health service to treat non-life-threatening emergencies.
Book an appointment with our team
Access free or low-cost doctor or nurse services. We're accepting new clients at our Wyndham Vale location.
Nurse on Call 1300 60 60 24
Nurse-on-Call puts you in contact with a registered nurse for caring, professional health advice 24 hours a day.
In an emergency, always call 000
When you need police, fire or ambulance. People with a speech or hearing impairment can use the One Zero Six (106) text-based service.
Free Mental Health services
There are telephone and online support services for people experiencing challenges with mental health and wellbeing.
Online dental assessment
The Royal Dental Hospital of Melbourne offers free telehealth appointments. This means you can speak to us via internet video call about your oral health needs.
Dental emergency
We recommend that you call the Royal Dental Hospital on 93411000 if you need urgent dental care. IPC Health has limited capacity to treat clients needing urgent treatment.