First Nations clients who have a Chronic Health Care Plans from a GP OR Aboriginal and Torres Strait Islander peoples who receive funding from the Commonwealth Home Support Program (CHSP) through My Aged Care

Call us or ask online .

If you identify as a First Nations person, working with our Aboriginal Health team is free. We may refer you to other IPC Health services that may have a fee but your participation will be prioritised.

Interpreters are free. Please let us know what type you need when booking. We can provide interpreters in all languages including AUSLAN. We also provide many health resources in other languages.

In an emergency, please call police or ambulance on 000.

If you’re feeling unwell, you can ring NURSE-ON-CALL on 1300 60 60 24 for expert health advice from a registered nurse 24 hours a day, 7 days a week.

If you can’t get to an urgent care clinic or emergency department and need urgent healthcare, you can be seen online for free at the Victorian Virtual Emergency Department (VVED), a public health service for non-life-threatening emergencies. https://www.vved.org.au/ 13YARN
13YARN (Thirteen YARN) or 13 92 76 is a national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter 24 hours a day, 7 days a week. 13YARN provides a space to yarn without judgment in a culturally safe space to speak about their needs, worries or concerns.

If you, or someone you know, are feeling worried or no good, we encourage you to connect with 13YARN on 13 92 76 (24/7/365) and talk with an Aboriginal or Torres Strait Islander Crisis Supporter. This is your story; your journey and we will take the time to listen. No shame, no judgement, safe place to yarn. We’re here for you.

Yarning SafeNStrong (YSNS)
This is a free and confidential counselling service for Aboriginal and Torres Strait Islander Peoples. YSNS is available to people and families who need to have a yarn with someone about their wellbeing. They can be contacted by phone at 1800 959 563 (24 hours, 7 days).

Lifeline
If you’re feeling down you can also call Lifeline on [13 11 44] or text 0477 131 114 or chat online at https://www.lifeline.org.au/crisis-chat/

Djirra
Djirra https://djirra.org.au/ is an Aboriginal Community Controlled Organisation providing practical support to Aboriginal people who are currently experiencing family and domestic violence or have in the past. Services include telephone and face-to-face legal and non-legal support. All offices can be contacted via free call 1800 105 303 or email [info.afvls@djirra.org.au].

You can find more information on other Aboriginal health services at: https://www.betterhealth.vic.gov.au/serviceprofiles/aboriginal-health-services

Other Aboriginal and Torres Strait Islander organisations

Victorian Aboriginal Health Service (VAHS)
https://www.vahs.org.au/
Caring for Community since 1973, located in Fitzroy, Preston, South Morang and St Albans. Call [03 9419 3000].

Victorian Aboriginal Community Controlled Health Organisation (VACCHO)
https://www.vaccho.org.au/ VACCHO is the peak representative for the health and wellbeing of Aboriginal and Torres Strait Islander people in Victoria. They have 34 member Aboriginal Community Controlled Organisations providing support to over 65,000 Aboriginal and Torres Strait Islander people across the state. VACCHO lead and support Aboriginal Community Control and the broader health and social services sector to deliver transformative health and wellbeing outcomes for Aboriginal communities in Victoria.

The Victorian Aboriginal Child and Community Agency (VACCA)
https://www.vacca.org/ VACCA is a statewide Aboriginal Community Controlled Organisation (ACCO) servicing children, young people, families, and community members in Victoria. VACCA is Victoria’s peak voice for Aboriginal and Torres Strait Islander children. As the largest organisation of its kind, VACCA has protected and promoted the rights of Aboriginal children, young people, families and community since 1977.

Aboriginal and Torres Strait Islander Health brochure