You are receiving this message from IPC Health because:

• You have called us to ask about our services
• We have received a referral from a healthcare professional
• We have received a referral from My Aged Care

Thank you for talking to our staff about your health needs and sharing your details. If your circumstances change call us on 1300 472 432.

If your circumstances change  send a cancellation request online  or call IPC Health on 1300 472 432 as soon as you can.

Call IPC Health on 1300 472 432 at least two (2) days prior, if you no longer need the appointment, or you are unable to attend or need to reschedule the appointment.

Early cancellation means we can help someone else in need.

• An intake worker will be in contact with you within the next 3-5 days to discuss your health needs.
• We will contact you with a phone call on (03) 7037 2000 or an SMS message from IPC_Health.
• If we cannot contact you by phone twice, we will send a letter to your registered address.
• Some of our services do have waiting lists. If we are unable to offer you an appointment within the next 4-6 weeks, we will add you to the waitlist for the next available appointment.
• Please let us know if you begin care with another service so we can remove you from the waitlist.

IPC Health provides quality care to help people stay healthy in their body, mind, and everyday life. 

Our teams include:

• Doctors and nurses
• Dentists and oral health therapists
• Physiotherapists
• Occupational therapists
• Dietitians
• Speech pathologists
• Podiatrist
• Psychologists and mental health clinicians
• Sexual health educators and nurses
• Social workers
• Exercise physiologists
• Audiologists
• and other professionals.

They work together with you to understand your needs and give you the right care and support. We focus on the things that affect your health, like housing, work, education, and access to services. We also help people learn about health and how to manage their own care better.

Who can use our services?

IPC Health helps people in the West who may have challenges in life or specific health needs. We make it easier to get health care, especially for people with less money or support. We can help you stay healthy or recover if you are sick or injured.

Our team will work with you to prevent health problems and gives support early for you and your family. If you contact us, we can connect you to many different health and support services.

What will care cost?

Take a look at our fee checker webpage