Web Privacy Policy

Who we are

Our website address is: https://www.ipchealth.com.au and is
operated by IPC Health Ltd, a community health organisation in Victoria,

IPC Health is committed to protecting a client’s privacy and
ensures confidentiality is maintained in all client related organisational

IPC Health abides by state Privacy legislation to protect
client’s health information. In protecting a client’s privacy, IPC Health
fulfils its obligations to use information only for authorised purposes and to
protect it from misuse as well as from unauthorised disclosure.

In protecting confidentiality, IPC Health and its staff will
not disclose information without consent, unless required by law to do so.

IPC Health will ensure all staff are informed, educated and
that they understand and fulfil their privacy & confidentiality obligations
and responsibilities.

What data we collect and why we collect it

Statistical data

When you visit our website, the following information is
logged and retained:

  • the operating system and browser you are using
  • the address of the referring site (the previous
    site you visited that linked to ours, typically a search engine)
  • your IP address (the network address of your
    internet connection)
  • your area location (country, region, city)
  • the date and time of your visit
  • the pages you visited and files you downloaded.

This information is recorded for statistical purposes and is
used by us to monitor the use of the site, and to make improvements.


A cookie is an electronic token that is passed to your browser
when you access a website, typically used to store preferences. This site may
use cookies including industry-standard Google Analytics web statistics. Full
details are available from Google.

For more information and to opt out:

The Facebook follow button on our website also sets a cookie. Details are
available from Facebook.

Personal Data

IPC Health values your privacy and is committed to the
protection of any personal information that IPC Health holds. You can access
and browse this website anonymously, without disclosing your personal

No name, address or specific user details are recorded from
site visits and we will not attempt to identify individuals from such information
unless necessary to investigate a breach of law or regulations.

Online Bookings

The online booking option for our GP services on this
website uses HealthEngine. Details about their Privacy Policy and patient data
collection are available from HealthEngine.

Job Applocations

The job application option in the Careers section on this
website uses the MyRecruitment+ Platform. Details about their privacy policy
are available from MyRecruitmentPlus.

Embedded content from other websites

Articles on this site may include embedded content (e.g.
videos, images, articles, etc.). Embedded content from other websites behaves
in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies,
embed additional third-party tracking, and monitor your interaction with that
embedded content, including tracking your interaction with the embedded content
if you have an account and are logged in to that website.


If you have a complaint about privacy you can contact either
IPC Health by sending an email to ipchealth@ipchealth.com.au  or the Office of the Health Complaints
Commissioner by filling out a complaint form online at hcc.vic.gov.au  or phone 1300 582 113.