Latest news from IPC Health

COVID-19 testing hours (Wednesday 28 – Friday 30 July)

No bookings required. During extreme weather conditions or due to being over capacity, our testing sites may close early.
We are expecting extra demand and are extending our hours. Please be prepared for long waiting times and check the Health Department’s coronavirus page for updates on waiting times before heading out.

IPC Health Deer Park: 106 Station Rd, Deer Park
Wednesday – Thursday: 8am – 4pm
Friday: 8am – 3.30pm

IPC Health Wyndham Vale: 510 Ballan Rd, Wyndham Vale
Wednesday – Thursday: 8am – 5pm
Friday: 8am – 3.30pm

Tarneit: Wootten Reserve, 25/51 Wootton Rd, Tarneit
Wednesday – Thursday: 8am – 5pm
Friday: 8am – 3.30pm

Sunshine West: West Sunshine Community Centre, 25 Kermeen St, Sunshine West (not at our Sunshine campus)
Wednesday – Thursday: 8am – 4pm
Friday: 8am – 3.30pm

VU Werribee campus: Gate 5, 233 Hoppers Lane, Werribee
Wednesday – Friday: 8am – 5pm

If you have any COVID-19 symptoms, no matter how mild, get tested and follow the instructions given until you receive a negative result.
Testing is free, please bring your Medicare card or valid identification.

Check our Coronavirus page for more information.


COVID Vaccinations

COVID-19 vaccinations with both vaccines are now available at IPC Health.

Please call our dedicated line on 7037 2108 (Monday to Friday during business hours) to check your eligibility and to make a booking.
Please only call this number and not our main phone lines so that those seeking urgent medical care can be assisted in a timely manner.

If you can’t get through the booking phone number, please email

Please note, you might be placed on a waiting list.

For more information about COVID vaccinations in Victoria:


Return of dental, face to face appointments and groups from 28 July 2021

Following a reduction in community transmission of coronavirus in Victoria, Victoria’s Chief Health Officer has advised that the lockdown will be lifted state-wide from 11.59pm 27 July 2021.

This means that IPC Health dental service can re-commence with business as usual from Wednesday 28 July 2021. Planned group activities will also return. Face to face appointments will also be possible for all services.
When you make an appointment, it will be assessed if it will be through face to face or through telehealth options (over the phone or video call).

COVID Safe measures will continue to be in place, including face masks, hand hygiene, physical distancing and extra cleaning.

If you have any COVID-19 symptoms, no matter how mild, get tested and follow the instructions given until you receive a negative result.

Check our Coronavirus page for more information.


Electronic prescriptions coming to our GP clinics

We’re rolling out electronic prescriptions through our GP clinics at Deer Park and Wyndham Vale. Find out more about how it works on the Australian Digital Health Agency’s Electronic prescriptions page.


Check Mate, the tradies’ mental health app

We’re thrilled to be included in Movember Australia‘s Social Connections Challenge, sharing funding of over $3.5m with 10 other men’s mental health projects across the world! We’re teaming up with our friends at HALT to create an AI smartphone app called Check Mate to help tradies check in with their mates. Find out more.



It’s NAIDOC Week! This year’s theme is Heal Country! and we’re celebrating the history, culture and achievements of Aboriginal and Torres Strait Islander peoples.
Get involved in an event near you.

Poster with photo of CEO Jayne Nelson and words promoting 'Putting Reform into Practice in Victoria' mental health forum

CEO Jayne Nelson to speak at mental health forum

IPC Health CEO Jayne Nelson will participate in ‘Preparing for Reform’: an online symposium hosted by Mental Health Victoria on 29 June 2021. As the sector starts on mental health reform, it’s time for everyone to come together. Let’s start to answer the big questions. More info:


Test, treat and protect to beat syphilis!

COVID-19 isn’t the only outbreak we’ve got going on at the moment – syphilis is back. The good news is that it’s easy to test for, treat and prevent. Book in for a full sexual health check with your GP or healthcare professional and use condoms. You can find more information on Better Health.


Coronavirus information in your own language

There are only 5 reasons to leave home.

Shopping for food and supplies that you need and exercise, both within 5 kilometres of your home or as close to home as possible.
Care and caregiving.
Authorised work or education, if you can’t do it from home.
Getting vaccinated as soon as you’re eligible.

Masks are now mandatory indoors and outdoors. And if you have any symptoms, get tested.

Videos in Vietnamese, Hindi, Dinka, Cantonese and Mandarin with messages about the importance of mental health and ‘Get Vaccinated to Defeat COVID-19’ can be found here

For the latest updates about coronavirus in your own language go to Translated information about coronavirus (COVID-19) | Coronavirus Victoria

orange car with words free dental smile squad

Smile Squad is underway

Update 27 May 2021: All Smile Squad services will be paused from 28 May 2021.  Schools have been contacted and proposed new timeframes have been tentatively scheduled post lockdown.

IPC Health have partnered with Dental Health Services Victoria to deliver Smile Squad, a school dental program that provides free access to dental care (dental examinations, treatment and oral health education) to all Victorian public primary and secondary school students. IPC Health has made contact with schools in Brimbank, Melton and Wyndham Local Government Areas.

IPC Health commenced delivery of the Smile Squad program at Ardeer Primary School on Monday 24 May 2021. The Ardeer Primary schools staff have been incredibly supportive and the children have been a delight to look after. Our next school, St Albans Meadows Primary School will kick off with Smile Squad commencing Monday 7 June 2021. We look forward to joining another school community and supporting good oral health care!

Keep an eye out for the “bright orange” van at a school near you!


Victorian State Budget addresses need for integrated and holistic mental health upgrades

IPC Health welcomes a focus on and additional funding for mental health in the 2021 Victorian State Budget. IPC Health CEO, Jayne Nelson, says the record amount of funding is an important step in remedying the existing gaps in the system.

“For too long the mental health system has been under resourced and underfunded. This budget shows the Victorian Government is taking seriously the recommendations from the Royal Commission into Victoria’s Mental Health System. Community health organisations such as IPC Health are crucial supports to the mental health system and this increase in funding means that we can reach more of our communities, more of the time.”

We are pleased with the announcement that Social Prescribing trials will be established across eight regions and operate for three years in partnership with Victoria’s new local mental health and wellbeing services.

This means that IPC Health’s pilot Social Prescribing program in the Brimbank and Wyndham local government areas can further develop. The importance of integrating health care and social supports, as in our Social Prescribing model, has become a sustainable whole organisation approach for IPC Health.

Since July 2019, we have offered a free Social Prescribing service where clients with non-medical issues are being referred to an IPC Health Wellbeing Coordinator, who works with the client to understand their needs and goals and facilitates local community sources of support.

The impacts of social isolation and mental health issues go hand in hand. Ending Loneliness Together reported that 50% of Australians felt lonelier since COVID-19. Meagan Chiuchiarelli, Manager Health Promotion and Community Strengthening, says that Social Prescribing is well placed to alleviate the load on the healthcare system while empowering clients to take charge of their own wellbeing journey.

“The Victorian lockdowns really exacerbated people’s feeling of disconnection to their family, friends and wider society. Social Prescribing is the way of the future for holistic and individual person-centred and we’re thrilled to be able to our program further in Brimbank and Wyndham.”

IPC Health also welcomes the State Government’s announcement for funding for the first 20 new local adult and older adult mental health and wellbeing services for Victorians experiencing mild to moderate mental health challenges. This will see one of the first integrated alcohol and other drug services trials to improve outcomes of people with a mental illness and substance misuse issues to be established in Brimbank, where IPC Health’s Alcohol and Other Drugs and Dual Diagnosis counselling teams have identified a great need and are already delivering services.

We are looking forward to working with the State Government and other partners to improve the health and wellbeing of our local communities.

Hands holding arm and giving an injection

Flu vaccinations

Our Deer Park and Wyndham Vale clinics are open for bookings!

Deer Park – Mondays and Fridays 9am – 4.30pm
Call to book 9219 7142

Wyndham Vale – Tuesdays and Wednesdays 9am – 4.30pm
Call to book 9219 7142

You’ll need to wait 7 days between flu and COVID vaccinations. More info:

Updated 18/6/2021

Heart Week 3 – 9 May 2021

There has never been a more important time to prioritise heart health. Talk to your GP about the risk of developing heart disease and keeping up with regular check-ups.

What is a Heart Health Check? (animation) (


New COVID testing site in Werribee and changes to Tarneit site

New site opening Thursday 15 April:
VU Werribee
233- 235 Hoppers Lane Werribee VIC 3030
Enter via Gate 5
Testing Hours: 9am – 5pm (7 days a week)

Tarneit Wootten Rd Reserve testing site now closed weekends
Testing hours: Monday – Friday 8am – 3.30pm

Overview of all IPC Health testing sites and opening times.


Wominjeka / Welcome – Elders Lounge reopened

The Aboriginal Elders Lounge at Wyndham Vale is thrilled to welcome community back to the space! Reopening on Monday 15 March, the community is welcome to come in, wait for appointments, and connect in conversation.

Keep Cool in Summer logo

Five ways to keep cool and plan ahead in a heatwave

  • Stay in the shade, wear a hat and drink plenty of water
  • Never leave anyone in a car
  • Spend the day in cool buildings (libraries, cinemas, shopping centres)
  • Check on elderly or sick neighbours, family or friends every day during a heatwave
  • If you need help, Nurse on Call provides free 24-hour health advice in your language; free call 1300 606024
Social Prescribing cartoon images of people undertaking activities including playing cards, cycling, playing with dog

A prescription you can’t take to the chemist

Our Social Prescribing program is in the news


Please keep your pets securely restrained

If you’re coming to get COVID-19 tested at one of our campuses, please make sure that your pets are securely restrained in the back of your vehicle. Thank you for helping to keep us all safe.


Mental health support that works for you

The holiday season can be tough. We can all feel a little sad sometimes. Maybe even anxious or lonely? If these feelings are starting to become too much or have been going on for a while, don’t be afraid to seek some help.

Find the best mental health support that works for you. We have a team ready for a FREE and CONFIDENTIAL chat. Just call 1800 595 212 or IPC Health’s Wyndham Vale HeadtoHelp Hub directly on 9216 7756.

The sooner you HeadtoHelp, the better you’ll feel.


Grass pollen season

If you suffer from asthma or hay fever, you may be at an increased risk of Thunderstorm Asthma.

Protect yourself by:
– Ensuring good control of your asthma
– Having an up-to-date asthma action plan or hay fever treatment plan
– Learn asthma first aid to keep you and your family safe
– Avoid storms during the grass pollen season

If you have asthma, even mild asthma, please speak with one of our GP’s to create or review your asthma action plan.

It is very important to manage your symptoms this year as symptoms are similar to coronavirus (COVID-19). These are a runny nose, cough or shortness of breath. Remember it is critical to get tested for coronavirus if these are different to your usual hay fever or asthma symptoms.


IPC Health Strategy 2020-2025

IPC Health’s purpose is to improve quality of life for the people and communities we serve by maximising access to health and wellbeing services. We are committed to working with the rapidly growing areas of Melbourne’s middle and outer West. Read more about our specific expertise, service model and objectives in our Strategy 2020-2025.


2019-2020 Annual Report and Quality Account

IPC Health published its 2019-2020 Annual Report & Quality Account today. You can read more about our achievements in the past year, including our COVID response and innovations such as our Social Prescribing / Community Care program. The document also contains our financial reporting.


IPC Health running Western Melbourne HeadtoHelp COVID-19 mental health support hub

IPC Health has opened an all ages Mental Health Hub for Melbourne’s Western suburbs, for those experiencing mental health concerns during the COVID-19 pandemic.

The Federal Government initiative in response to the COVID-19 pandemic is called HeadtoHelp and our Wyndham Vale site is operational as of today.

IPC Health CEO Jayne Nelson said this is an extraordinarily difficult time for many people and this funding greatly increases the region’s capacity to provide mental health services to our community when they need it most.

Mrs Nelson said: “Mental health services are vital to a healthy community and we can now ensure services are provided right now and over the long term.”

IPC Health’s HeadtoHelp hub is a free service that will provide a safe space for people to access early intervention mental health care over the next 12 months.

This will include access to a range of connected services for those who are concerned for their mental wellbeing or the wellbeing of their families.

“The Wyndham centre is fully operational and the team at IPC Health is working with its partners to ensure those who need this support and those who are at risk have immediate access,” said the CEO.

The Wyndham Vale hub is one of 15 established across the state by Victoria’s Primary Health Networks (PHNs). North Western Melbourne PHN CEO Christopher Carter said the hubs will be critical to meet burgeoning demand for mental health support.

“Many people in north, west and central Melbourne may have never experienced mental ill-health before and are facing new challenges due to COVID-19,” Adjunct Associate Professor Carter said.

“HeadtoHelp will provide a welcoming place for everyone who needs mental health and wellbeing support, whether their mental health issues are pre-existing or have emerged during the pandemic.”

Our HeadtoHelp hub will also play a key role in supporting local GPs, emergency departments, and hospitals by providing easily accessible mental health care.

As a community health organisation IPC Health are providing culturally appropriate care and access for local people in need.

People can access HeadtoHelp by calling the intake, advice and referral line on 1800 595 212 between 8.30am to 5.00pm Monday to Friday or visit


Unable to leave home to get tested?

If you or a family member is unable to leave home to be tested for COVID-19 due to injury, health, mobility or other issues, call our GP clinics and we will help find a solution that will work for you.

Brimbank: 9219 7142
Wyndham: 9216 7999

You must be experiencing COVID-19 symptoms to be eligible.

You can read more about this DHHS Call-To-Test initiative here –


Need help at home?

The Commonwealth Home Support Programme (CHSP) is a government program providing support for older Australians requiring assistance to keep living independently at home and in their own community.

IPC Health can help you with personal assistance (bathing, continence, mobility), domestic assistance (cleaning, laundry), garden maintenance and home maintenance.

To see if you are eligible and for more information on how to arrange services and costs, go to Home Support Program

Woman Counsellor talking to woman client

Free Counselling Services

For people living in the Brimbank area who have a mental health issue and a drug and alcohol issue.

IPC Health’s Alcohol and Other Drugs and Mental Health Counselling Services (Dual Diagnosis Program ) are taking clients now.

The client does not need to have a diagnosed mental health issue.

Give Kevin a call on 0417 059 976 or Val on 0431 533 130 to book an appointment.

The service is free and there is capacity for after-hours appointments.

Due to COVID-19 we are currently providing counselling via tele-health (phone or video-conference) instead of face to face appointments.


Living Well now offered in Wyndham

Our Living Well service is now offered to all who live, work or study in the City of Wyndham!

The Living Well program provides a free non-judgmental service in which a health coach will assist you to find a way to improve your health with:

  • Healthy eating
  • Being more active
  • Quitting smoking
  • Weight concerns
  • Managing long-term conditions
  • Improving sleep and stress levels
  • Low cost or free local classes and services

For the time being, we can only deliver this service via Telehealth (phone call). This means you can remain in the comfort of your own home.


Get the latest information on coronavirus (COVID-19)

Read up-to-date information and advice from the Department of Health and Human Services on the rapidly changing situation of coronavirus (COVID-19):

Woman Counsellor talking to woman client

Free Confidential Dual Diagnosis Counselling Program

Counselling is available for any person over the age of 16 who is experiencing alcohol or other drug and mental health concerns or their parents/partners or other family members who are affected.
Dual Diagnosis Counsellors are available at IPC Health sites in St Albans and Hoppers Crossing.
For an appointment, phone Intake: 9296 1228

IPC Health pharmacist Penelope Wood

We now have a general practice pharmacist

Our general practice pharmacist, Pene Wood, is onsite assisting the GPs with medication management issues. Pene is available on Thursdays and Fridays and is happy to chat with you about anything medication related. This might include:

  • If you have been started on a new medication
  • You are unsure what your medications are for
  • You have recently been in hospital
  • You think you might be experiencing an adverse effect from your medication
  • You are unsure how to take or use your medications
  • You are taking complementary or other medications you have bought from the pharmacy, supermarket or health food shop

If you would like to chat to Pene make an appointment with her by calling 9219 7142 or visit our Deer Park campus, 106 Station Road.

knitted baby jumpers on hangers

Knitted items for sale

Welcoming a baby in your family? Air conditioning too cold?
IPC Health’s ‘knitting group’ is a social get together for local women and they raise funds for medical equipment by selling their products. A wide range of items are for sale at our Deer Park campus, 106 Station Road, including baby clothes, scarfs, hats, blankets and tea cosies.

image of skin check flyer with photo of mold and details of how to book an appointment

FREE Skinchecks at our Deer Park campus 

IPC Health is offering free skin checks for skin cancer and excisions as well as further management as required.
Book a double appointment with Dr Michael Oladiran or Dr Platon Vafiadis.
Call 9219 7142 or book online

Twitter logo

We are now on Twitter

Follow us on and be part of the conversation

Social Prescribing cartoon images of people undertaking activities including playing cards, cycling, playing with dog

Social Prescribing program highlighted

We are proud to see our Social Prescribing pilot project featured in North Western Melbourne Primary Health Network (NWMPHN) Primary Pulse Spring 2019 magazine, in the article Lost and Found.

We deliver the project in Brimbank.

You can read the article here.

Social Perscribing cartoon image with messages for clients

Social Prescribing free service now available at Deer Park

From July 2019, Social Prescribing is a free service available through IPC Health in Deer Park. It is an integrated model of care that links clinical care and community services. It is an innovative way of improving health and well-being outcomes for the community. It complements traditional forms of medical and health care to help our clients who have social and well being needs that can’t be met by the health system.

Young Leaders of the West lego sign

Gambling Harm Awareness Ads launched

On Thursday 27 June, our Young Leaders of the West successfully launched their gambling harm awareness ads with a bang! Stayed tuned to view the ads soon.

Thanks to the Victorian Responsible Gambling Foundation, the Western Bulldogs Community Foundation and Brimbank City Council for their support on this project.

Teachers and children at Acacia Kindergarten receiving Smiles for Miles certificate from IPC Health CEO Jayne Nelson

Acacia Children’s Centre St Albans gets Smiles 4 Miles Award  

This is now the third early childhood centre to be awarded with this certification with the assistance and guidance of IPC Health since starting in the program in 2018.

Smiles 4 Miles is an initiative of Dental Health Services Victoria (DHSV) which aims to improve the oral health of children and their families in high risk areas across Victoria. The program is implemented locally by IPC Health, mostly in preschools.

Parkwood Green Kindergarten teacher and students receiving Smiles for Miles certificate from IPC Health CEO Jayne Nelson

Smiles 4 Miles Award for TRY Parkwood Green Preschool

Staff and children at TRY Parkwood Green Preschool are all smiles after receiving their Smiles 4 Miles award.
Smiles 4 Miles is an initiative of Dental Health Services Victoria (DHSV) which aims to improve the oral health of children and their families in high risk areas across Victoria. The program is implemented locally by IPC Health, mostly in preschools.

An additional 10 kindergartens have signed up with IPC Health to participate with Smiles 4 Miles this year, as well as a further 15 early childhood centres in Melbourne’s West which are already enrolled in the program.

IPC Health Board member Sanela Osmic, Uncle Merv, Aunty Marlene, Uncle Gary and IPC Health CEO Jayne nelson holding up Reconciliation Action Plan booklets

Reconciliation Action Plan launch 

IPC Health has launched its Reconciliation Action Plan REFLECT, a strategic document that will support IPC Health to reflect, identify and drive our reconciliation contribution and journey. Our focus is on developing respectful relationships and creating meaningful opportunities with Aboriginal and Torres Strait Islander people within our organisation and in our community. But it is also about the bigger picture: a vision of solidarity and shared history for all Australians.

Dentist treating patient in dentist chair

Filling the dental gap 

IPC Health, as a member of the Victorian Oral Health Alliance (VOHA), has welcomed the Grattan Institute report ‘Filling the dental gap: A universal dental scheme for Australia’.
Many people are locked out of affordable and timely dental care at the moment. The Grattan Institute recommends a gradual expansion, led and funded by the Commonwealth Government, with a greater focus on prevention, primary dental care and early intervention.

Women holding up Dental Health Victoria awards 2018

We’re Winners!! Congratulations to our Dental team.

IPC Health along with Dental Health Services Victoria and DPV Health were awarded to 2018 Project of the Year Award at the Oral Health Awards.

The Silver Diamine Fluoride Project has shown great outcomes for children who struggle in the chair. The project was even highlighted as one of the biggest accomplishments of the year.


Did you know your child’s dental care can be bulk billed?

The Commonwealth Child Dental Benefit service allows for basic dental treatment over a 2 year period for eligible 2-17 year olds (if they receive Family Tax Benefit A or other relevant Australian Government payments) and is now available at our St Albans dental clinic.


Survive the heat this summer. Extreme heat can affect anybody. Those most at risk are older people, young children and people with a medical condition. We encourage you, your family and friends to subscribe to receive heat health alerts, this can help to keep Victorians safe this summer.

Survive the heat this summer with these five simple tips:

  • Drink more water
  • Never leave anyone in a car
  • Stay somewhere cool
  • Plan ahead
  • Check in on others

IPC Health’s General Practitioners across Deer Park, Wyndham Vale and Hoppers Crossing are now registered for the Closing the Gap scheme. This means we can now offer reduced pharmaceutical costs for Aboriginal and Torres Strait Islander clients.


The Hon. Jill Hennessy MP, Minister for Health visited IPC Health’s Healthy Mothers Healthy Babies program today. Because of the success of the program that provides mums with the support they need to give their babies the best possible start to life, the Minister announced that the program will be expanded in rural and regional Victoria.


We have new (solar powered) signage at our campuses so clients can locate us easier.

More information on referral / intake


Grass pollen season (October through December) brings a seasonal increase in asthma and hay fever and also the chance of epidemic thunderstorm asthma.

Be as prepared as you can be with this public information and education campaign from the Department of Health should another epidemic thunderstorm asthma event occur again.


Health literacy is a safety and quality issue in healthcare and IPC Health is very proud to have developed the Health Literacy Guide, which we are pleased to share with you.