Health Literacy Guide

Health literacy is a safety and quality issue in healthcare and IPC Health is very proud to have developed the Health Literacy Guide, which we are pleased to share with you.

This guide assists in making client resources easy to use and understand and has been developed in consultation with IPC Health service providers and community participants to guide the production of written health information for clients.

Learn how to:

– write in Plain Language

– test readability

– create easy to use forms

– appropriately use images

– get consumer feedback

– monitor and review quality

You can download the Health Literacy Guide or for more information, please contact IPC Health’s Health Promotion and Community Strengthening Team via email at


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