Coronavirus

COVID-19 testing

Extended opening hours Deer Park testing site:
– 10 June 2021: 8am – 5pm
– 11 June 2021:  8am – 4pm
– 12 and 13 June 2021: 8am – 3pm

Opening hours for public holiday Monday 14 June 2021: all sites are open as per normal weekday opening hours (Hoppers Lane Werribee 8am – 5pm, all other sites 8am – 3.30pm).

We test at the following sites:

Deer Park: IPC Health Deer Park 106 Station Rd Deer Park  – Monday to Friday 8.00am – 3.30pm and Saturdays and Sundays 9.00am – 3.00pm

Wyndham Vale: IPC Health Wyndham Vale 510 Ballan Rd Wyndham Vale  – Monday to Friday 8.00am – 3.30pm

Tarneit: Wootten Road Reserve 25/51 Wootten Rd Tarneit  – Monday to Friday 8.00am – 3.30pm

Sunshine West: West Sunshine Community Centre 25 Kermeen Street Sunshine West (note this is a pop-up testing site, not at our Sunshine campus) – Monday to Friday 8.00am – 3.30pm

Werribee: VU Werribee, 233-235 Hoppers Lane Werribee, enter via Gate 5 – Monday to Sunday 8.00am – 5.00pm

These are all Drive Through Clinics, the Sunshine West testing site is also a walk-up site. (Please note: during extreme demand walk-ins might not be accepted.)

You will need to bring your Medicare card or if you don’t have one, bring a valid form of identification. No bookings needed.

You can check for testing site wait times before heading out.

Openings times will continue to be reviewed depending on demand.

Please be aware that during extreme weather conditions testing sites might have to close early.

If you can’t get to our drive-through testing sites by car, there are options available to assist you, contact us on 9216 7758 (Monday to Friday during business hours).

Get tested as soon as possible if you have symptoms and self-isolate at home until you receive your test results.

Results currently will be notified within 2-5 days. Results may take longer during peak testing periods. Please email covidresults@ipchealth.com.au if you have not received your results on the 4th business day after your test.

Latest information about testing from the Victorian Government.

 

COVID Vaccinations

COVID-19 vaccinations with the AstraZeneca vaccine are available now at IPC Health at our Deer Park and Wyndham Vale sites.

If you are 50 years and over, we welcome you to make a booking with us, please call our dedicated line on 7037 2108 (Monday to Friday during business hours).
Please only call this number and not our main phone lines so that those seeking urgent medical care can be assisted in a timely manner.

If you can’t get through the booking phone number, please email Covid.vaccinations@ipchealth.com.au

If you are under 50 years old, the government recommends that you receive the Pfizer vaccine over the AstraZeneca. However you can still get the AstraZeneca vaccine if you wish, after you have had a discussion with your GP or Specialist about your individual situation and the risks & benefits. Please ask our friendly bookings team for more information

From Friday 28 May 2021, all people aged 40-49 are eligible to be vaccinated with the Pfizer vaccine through state government vaccination centres – to book, please call the Coronavirus Hotline on 1800 675 398

 

Actions to keep our staff and community safe 

We have changed the way we do things during the Coronavirus pandemic and a number of measures are in place to stop the spread of the virus, including physical distancing and hand hygiene guidelines and extra cleaning.

Under the 7-day lockdown starting midnight 28 May 2021, we will still be able to see urgent clients face to face, other clients will be offered telehealth options (over the phone or video call). When you make an appointment, it will be assessed if it will be through face to face or through telehealth.

Our Telehealth sessions are free; there is no co-payment to be made even if you normally pay when you come in.

If your appointment is face to face and you visit us in clinic or we come to your home, co-payments still apply.

We will send you a message before the appointment to check if you are well and we will also screen upon arrival to make sure we are keeping you and our staff safe.
There is now a limit of one person to come along with you to your appointment.

All staff on campus or providing off site services will be wearing a surgical mask. Clients will also be required to wear a surgical mask upon entry to a campus and will be provided one upon entry if they don’t have one.

Should you come to your appointment?

If you or a close family member have had close contact with someone who has confirmed coronavirus, have been tested and are still waiting results or been requested by the Department of Health to be tested, you must self-isolate for the requested period and your appointment will be rescheduled for when you are well.

If you or anyone in your family has any symptoms (fever or chills, cough, shortness of breath, sore throat, runny or stuffy nose, loss of sense of smell or taste, headache, nausea, diarrhoea, myalgia (muscle pain), you should not attend and reschedule your appointment.

This will help stop the spread.

If you think you need medical attention, call your GP or the hotline 1800 675 398 and they will instruct you on next steps.

 

Dental Service

Commencing Friday 28 May 2021 (and continuing for the 7 day circuit breaker period), IPC Dental Service will provide urgent (emergency) care only (Cat 1 & 2), with the use of standard precautions and elimination of aerosols. All non-urgent appointments have been postponed. Clients are being contacted and their appointments are being rescheduled.

All Smile Squad services will be paused from 28 May 2021.  Schools have been contacted and proposed new timeframes have been tentatively scheduled post lockdown.

 

Commonwealth Home Support Programme

All essential aged care services will continue during the 7 day lockdown period from 28 May 2021 where it is safe to do so.
For the purposes of the Commonwealth Home Support Programme (CHSP), essential services include:

– Meals (delivered to the home only)
– Transport (trips to essential medical appointments only)
– Domestic Assistance (delivery of groceries and other essential shopping only)
– Nursing
– Personal Care
– Allied Health and Therapy Services
– Social Support (phone and online-based services only)

 

Counselling support

Are you feeling stressed?

Staying in doors, trying to find food and not overthink from the Coronavirus may leave you feeling stressed or anxious.

An IPC Health counsellor can help. They will conduct the session over the phone or via digital video call so you can remain in the comfort of your own home.

For videos in Vietnamese, Hindi, Dinka, Cantonese and Mandarin with messages about the importance of mental health and ‘Get Vaccinated to Defeat COVID-19’ can be found here


More information about coronavirus

For more information regarding COVID-19:

DHHS hotline number 1800 675 398 (open 24 hours, 7 days)

DHHS website www.dhhs.vic.gov.au/coronavirus

Emergency relief package from the Victorian Government for people who need to self-isolate: https://bit.ly/2Jcmqv3

 

Information in other languages

SBS On Demand has official Government information and health information about Coronavirus in 63 languages: https://www.sbs.com.au/language/coronavirus

DHHS also has a wide range of information materials available in in 52 languages other than English https://www.dhhs.vic.gov.au/translated-resources-coronavirus-disease-covid-19.

You can now get Coronavirus information in your language by following this link:

https://www.ethnolink.com.au/covid-19-coronavirus-translated-resources

Videos in Vietnamese, Hindi, Dinka, Cantonese and Mandarin with messages about the importance of mental health and ‘Get Vaccinated to Defeat COVID-19’ can be found here


Keep up to date with IPC Health information

IPC Health will endeavour to ensure minimum disruption to services. As this is a rapidly changing situation, we will communicate as early as possible with regard to any changes to our services.

You can find updates in the News section of our website or follow us on Facebook or Twitter.