Children and young people

Children and young people

IPC Health is committed to the safety and wellbeing of all children accessing our services.

We are committed to zero tolerance of child abuse and will take all concerns and allegations of abuse and safety concerns very seriously.

Your rights:

If you need help:

If you are or suspect that a child is being abused or may be in immediate danger, you should call ‘000’ immediately and report the matter to the Victoria Police.

If you are concerned a child or young person needs protection, you can report to Child Protection.

If you visit us:

Children’s rights in healthcare

You have the right to:

We ask you to:

If you have a complaint or want to provide feedback, you can:

Talk to our staff

Fill in a feedback form at reception

Or call us on (03) 9296 1200

Other consumer information:

Australia Charter of Healthcare Rights

The Charter describes the rights that consumers, or someone they care for, can expect when receiving health care. These rights apply to all people in all places where health care is provided in Australia.

Commission for children and young people

Child safe standards info sheet:

Read an overview of the Child Safe Standards and the Reportable Conduct Scheme in a range of community languages